Open Positions
Service – Customer Service Engineer
Account Executive (Jacksonville, FL)
Account Executive (Miami, FL)
• Manage the assigned sales territory and plan its development to achieve sales objectives for Siemens and other Med-Lab solutions including Med-Lab Service Agreement Sales (“Service Sales”).
• Collaborate and develop strategic sales plans to produce business objectives throughout relevant market segments including radiology, cardiology, surgery, Service Sales and others.
• Maintain a high level of market intelligence and records for the assigned sales area as a basis for planning, forecasting, developing and executing business objectives.
• Communicate and coordinate with the Service Sales Executive to identify, qualify and target key sales opportunities.
• Develop, build and cultivate long-term relationships with key management within the customer organization.
• Work with customers to support their strategic planning for future solutions.
• Develop cross-selling opportunities across Siemens Divisions DI, AT, US and DX and other Med-Lab solutions including Service Sales.
• Assist management in devising sales plans and strategies; develop forecasts, budgets and operating plans for product sales channels.
• Develop, manage, and execute sales plans based on the Sales Process to close sales opportunities
• Plan and schedule and conduct sales calls with all required customer/stakeholder levels (C-level, Directors, Physicians, etc.) based on the Sales process to close business opportunities.
• Coordinate product demonstrations with Product Specialists and all Siemens/customer stakeholders.
• Participate in proposal development and/or the RFP process—providing information and input related to the sales situation as required.
• Follow through to support customer credit approvals, quotations, and other documents that support the sale.
• Communicate with Logistics (Project Managers) and Service (ASMs or CSEs) as needed to support the implementation phase of the sale.
• Manage the Sales process including, prospecting, “greeting”, qualifying, presenting, handling objections, closing, implementing, and follow up.
• Communicate key sales projections to sales management including: Accurate sales area forecast and back up plans that sales management can roll up into Zone-level forecast and backup plan, a quarterly and annual (full Fiscal Year) focus of all projections, and other forecast activities as required including the Service Sales forecast.
• Maintain a positive, high-profile image for Siemens and Med-Lab solutions including: Develop and attend internal and external customer events and meetings, participate in professional associations and their events (AHA, RSNA, etc.) and maintain professional relationships with consultants, vendors, etc.
• Perform administrative duties and maintain records in a timely manner, including—expense reports, monthly reports, internal communications, vendor credentialing, etc.
• Attend meetings called by Siemens and sales management, including sharing of “best practices” with colleagues. Participate in scheduled Sales Training and Development sessions/activities.
• Provide feedback to marketing and other Siemens and Med-Lab stakeholders important to product development, modification, and/or planning—especially regarding marketability and salability of Siemens and Med-Lab solutions.
• Participate in special projects or assist in training/mentoring of other AEs as directed by sales management.
• Adhere to Siemens and Med-Lab employee policies and sales policy guidelines.
WHAT’S IN IT FOR YOU
- Remote/road warrior work schedule
- Career Growth Opportunities
- Training and Development
- 401k with company match
- Medical, Dental, Vision, Life, STD, LTD, and other Voluntary Benefits
- Paid Time Off
Develop and close business opportunities for all Siemens and Med-Lab solutions within the radiology, cardiology, surgery, and other market segments and within the assigned sales area including new sales opportunities, new applications, service agreement renewals/extensions, etc. Achieve or exceed assigned sales quotas for the market segment/sales area (territory, region, etc.). Maintain high levels of customer satisfaction in assigned accounts/sales areas.
• Customer service focus (internal & external)
• Problem solving skills
• Attention to detail
• Active listening
• Written comprehension
• Deductive reasoning
• Ability to document and record information
• Processing information
• Computer skills
• Outpatient Accounting